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Credit and Debit Card Safety Tips

Your UW Credit Union Visa® cards are convenient, versatile, and safe to use. Our secure processing means you can count on accurate transactions, 24/7, worldwide. To help ensure your accounts remain safe, remember the following safety tips.

Your Card

  • After the sale, make sure the card returned to you is yours, then place it in your wallet.
  • Be sure to sign the back of your card. If you don’t, a thief will sign your name, and his/her signature on the sales receipt will easily match the one on your card.
  • Never allow a sales clerk to write your card number on a personal check as identification.

Your Statement

  • Keep in mind the approximate date that you receive your statement. If it’s late, call.
  • Carefully review your monthly statement. If anything looks unusual, call.
  • Shred unwanted statements and preapproved credit card offers.

Actions to Take

  • Report a lost or stolen card immediately. For UW Credit Union cards, call the appropriate number listed at our Lost and Stolen Cards page.
  • If you sign a receipt that has a carbon, keep the carbon or tear it up. Do not discard it intact.
  • Only give your card number over the phone when you initiate the call.
  • Be sure Internet merchants have proper security measures in place. Look for online security signs, such as a paddle lock and key in the bottom corner, a site address that begins https://, or the words Secure Sockets Layer (SSL). If you’re unsure, call their customer service number to ask or place your order.
  • Before you leave on a vacation, notify us of your travel dates and destination. We have extra fraud protection on your card that alerts us to "unusual" transactions, and location is part of the alert.
  • Keep a list of your account numbers and their customer service phone numbers in a secure location at home, in case you need to report a lost or stolen card.
  • Don’t write your PIN on or near your card. It’s best to memorize it and NOT write it anywhere.

You don’t have a UW Credit Union Visa credit or debit card? Apply now!

 

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