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Phishing for Personal Information

A fraud scam called "phishing" has been around for awhile but has recently gained national attention because of the damage it can cause. Here's how it works: A thief sends an email that appears to come from a company with which the victim does business. This email typically asks the customer to "confirm" their personal account information by responding with their account numbers, personal information and passwords. These details are then used by the thief to steal the victim's identity.

Don't be fooled by this type of scam, even if the company logos or stationery appear legit. Reputable companies would never ask you to confirm personal information in an email message. UW Credit Union continually works to keep your personal information safe, but protecting your information is also up to you.

To help you recognize abnormal information requests and protect your accounts, we'd like to remind you of the following:

  • Never provide your password or other personal information in an email message.
  • Do not reply to unsolicited emails requesting personal information, no matter how innocent the request may be or how legitimate the email appears.
  • Avoid responding to forms sent by email.
  • To ask questions, call the company's published phone number. Look up the number; don't call a number included in an email. That number could be phony too.

If you think your UW Credit Union accounts have been compromised in any way, please contact us immediately. To file a report about identity fraud, go to Federal Trade Commission Web Site and complete the online complaint form.

 

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