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Preventing Identity Theft
Here are some things you can do to protect yourself from email, phone or text message scams that attempt to obtain your personal information.
Fraud Prevention Tips
Never provide your personal information in response to an unsolicited phone call, email or text message.
If you don't initiate the communication, don't give out personal, account or credit/debit card information. Don't be intimidated by communications that are aggressive and claim that there are dire consequences for not providing your personal information.
Read your account statements for accuracy.
If your statement is late in arriving or does not arrive, contact us immediately. Use Web Branch to check your account regularly to verify withdrawals, deposits, payments and transactions.
Don't click on links in emails from someone you don't know.
This may be an attempt to get your personal information or install a virus on your computer.
Stay on top of account changes by receiving emails or text messages. Choose to be notified of any overdrafts, or if your account reaches a minimum balance that you determine.
Monitor your credit report.
Free reports are available at annualcreditreport.com. Review and confirm that all accounts listed are yours and that no unauthorized activity has taken place. Learn more about credit reports »
Keep your information with us up-to-date.
It is important that we have your current daytime phone number, including your cell phone number, in case we need to validate a transaction with you. You can update your information in Web Branch or call us.
UW Credit Union will never call you or send an unsolicited phone call, email or text message that requests you to "confirm" or "update" your password, PIN or account information. Report any unusual transactions or activity to us immediately.
If you are unsure if a communication is legitimate or you fall victim to identity theft, contact us immediately.
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