Protect Yourself from Smishing

Customers of financial institutions are likely targets for smishing scams. Smishing attempts to obtain your account or personal information by sending you a fraudulent text message on your cell phone. Often, the text gives you an urgent matter you need to attend to, like the suspension of your account. You are given a toll-free number to call, where you provide account information and passwords to a fake automated response system. Afterwards, scammers typically use your information to create fake credit and debit cards for themselves, often in as little as thirty minutes.

UW Credit Union will never send you an unsolicited text message or email asking you to confirm your account information. The best way to protect yourself from financial fraud is to never give out your account information including ATM and credit card PINs and online banking passwords. If you are uncertain about the legitimacy of a communication, or if you have given out your account information, please contact us.

More fraud prevention articles »