Student Loan FAQs


 Find answers to frequently asked questions about student loans. If you don’t see what you’re looking for, check our Help section.

General Questions

What is a Private Student Loan, and what are the benefits of having one?

When should I apply for a Private Student Loan?

What's the difference between a Federal Student Loan and a Private Student Loan?

How often can the rate change?

Can I transfer my balance from a variable rate to a fixed rate (or vice versa)?

How long will it take to get my money when I apply for a Private Student Loan?

I go to school at UW-La Crosse. Am I eligible for this loan?

How can a borrower make payments?

What is the major benefit of a Private Student Loan when compared to a Federal Direct PLUS Loan?

Is the borrower or cosigner's credit score used to determine the rate of the loan?

Financial Aid

Why is it important to complete a FAFSA, and when should it be completed?

Who must complete the FAFSA?

Should I complete the FAFSA even if I don't think I’ll receive any grants?

How do I know how much money I’ll need?

How long does it take to receive the award letter?

Will parents have access to their student's financial aid account at school?

When do students receive their funds?

Student Loan Refinancing

What are some benefits of refinancing my student loans?

How can I determine what I’ll save by refinancing?

What types of student loans am I able to refinance?

What are some of the qualifications I should meet to refinance?

What documents do I need, and what does the timeline look like?

Can I defer my payments if I return to school?

Family Private Student Loans

Who can apply for a Family Private Student Loan?

Why does the borrower have to provide the student's information on the application?

When is a borrower required to begin repayment on a Family Private Student Loan?

What are the eligibility requirements for a Family Private Student Loan?