UW Credit Union to Cover its Members’ EatStreet Delivery Fees through 2020
First-of-its-kind partnership to benefit more than 270,000 UW Credit Union members
Beginning today, UW Credit Union members will receive free delivery on EatStreet orders purchased with their UW Credit Union-issued credit or debit card. The promotion runs through December 31 and can be applied at more than 15,000 EatStreet-connected restaurants, many of which are locally owned companies that have been impacted by COVID-19.
“As a leadership team, we often find ourselves asking a lot of big questions,” said UW Credit Union CMO Anne Norman. “Questions about how to better serve our members, how to give back to our community, and how to operate as a financial resource, not just a financial institution. Our connection to EatStreet was prompted by one simple question - how can we help our members save on their own terms?”
The recent partnership between the two Madison-based companies is the first of its kind for EatStreet, one of the largest online and mobile food delivery services in the United States. EatStreet has seen a 30-50% increase in orders since March, with average delivery fees ranging from $0.99 to $4.99.
“Restaurants are at the heart of each community’s soul – bringing people together in ways few other establishments can. That’s why it’s so important we support them during the pandemic,” said Matt Howard, EatStreet CEO and co-founder. “Teaming up with UW Credit Union to make it easier for its 270,000 members to get their favorite foods delivered is a wonderful way to provide an immediate boost for restaurants.”
How to order on EatStreet:
- Download the EatStreet app or head to eatstreet.com
- Type in your address to see all the restaurants available for delivery to your location
- Browse menus and place your order, paying with your UW Credit Union debit or credit card to activate the $0 delivery. It will not work if Apple Pay or Apple Wallet is selected.
- If desired, check the box to indicate “leave my order at the door, please.” By indicating this in your order instructions, you will have no physical contact with your driver.
- Track the status of your order and see when your driver is on the way with your delicious cargo
EatStreet’s no-contact delivery option is one of several proactive measures the company has taken to reduce the spread of COVID-19. This additional peace of mind was an important factor for UW Credit Union when pursuing the partnership, as was the ease of the EatStreet ordering system and its Madison roots. Recognizing that members are spending less time in their local branches as a safety precaution, UW Credit Union continues to explore new ways to create a positive member experience.
About UW Credit Union
UW Credit Union is a growing, federally insured financial institution and a leading provider of a full range of financial services to University of Wisconsin communities. UW Credit Union's over 700 employees serve the financial needs of more than 270,000 members through world-class technology systems, and through a convenient network of 28 branch locations and over 100 ATMs. With assets exceeding $3.3 billion, UW Credit Union is ranked nationally among the leading credit unions. Founded 89 years ago by members of the University of Wisconsin community, UW Credit Union continues to operate as a not-for-profit, member-owned financial cooperative with locations in the Madison, Milwaukee, Stevens Point, Green Bay, Oshkosh, Whitewater and La Crosse areas.
EatStreet, one of the largest independent online and mobile food ordering and delivery services in the U.S., is the smartest shortcut between hungry and happy. Founded in 2010 by three college students, EatStreet is now in over 250 cities nationwide connecting customers to more than 15,000 restaurants. EatStreet is a privately held company with more than 1,000 employees based in Madison, Wisconsin. For more information, visit eatstreet.com/press.