Enable Javascript in your browser for a better experience.
Site Map

Card Lock/Unlock Card Lock/Unlock

Misplaced your card? Lock it anytime. Unlock it when you're ready.

Temporarily lock your card in Web Branch or our Mobile App.
Rest assured that your account is safe while you take the time to locate your card.
You can easily unlock your card at any time.

You can lock your card from Manage Cards in Web Branch and our Mobile App.

It's easy to get started with online banking. >> Enroll Here

Account & Card Security Resources

How to Lock Your Card

Lock your debit or credit card quickly in just a few easy steps. Unlock it again anytime.

Go to Manage Cards

Choose Your Card, then Temporarily Lock Your Card

Select the Lock Button

Your Card is Locked

Frequently Asked Questions

Get answers to common questions. Frequently Asked Questions are for general, informational purposes only. Consult your financial advisor or tax professional for advice pertaining to your specific situation. Check out our Help section for additional support.

My joint accountholder lost their card; can I lock it?

Will you automatically send me a new card if I lock it?

I see a transaction I don't recognize; should I lock my card?

When a debit card is locked, can ATM transactions be done?

Will locked cards work in my Mobile Wallet?

Can I make a payment to my card when a card is locked?

Will my auto pay process if my card is locked?

Can I lock my ATM-only card?

Can I dispute charges when my card is locked?

Why should I lock my card instead of canceling it?

How quickly does the lock functionality take effect?

Which of my transactions will be approved if my card is locked?

Don't have our free Mobile App? Download it from your device's app store today.

If you can't locate your card or believe it is stolen, please cancel your card. You can cancel a lost or stolen card in Web Branch or our App, or you can contact us.