Card Lock/Unlock FAQs

Control your debit and credit cards by locking and unlocking them whenever you need.

 

Popular Questions

My joint accountholder lost their card; can I lock it?
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Will you automatically send me a new card if I lock it?
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I see a transaction I don't recognize; should I lock my card?
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When a debit card is locked, can ATM transactions be done?
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Will locked cards work in my Mobile Wallet?
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Can I make a payment to my card when a card is locked?
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Will my auto pay process if my card is locked?
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Can I lock my ATM-only card?
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Can I dispute charges when my card is locked?
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Why should I lock my card instead of canceling it?
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How quickly does the lock functionality take effect?
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Which of my transactions will be approved if my card is locked?
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