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Request up to six months of no payments on loans and lines of credit in good standing. Submit a request

Search Help

Get immediate answers to commonly asked questions.


Q: What is UW Credit Union's routing number?
A: Our routing/transit number is: 275979076.

Q: How Can I Pay My Loan Online?
A: Visit our Online Payment Center to learn how.

More popular questions

Schedule an Appointment

Appointments are available in person or by phone

Explore the list of available services to determine if visiting a drive up or scheduling an appointment is right for you. 
Drive Up vs Appointment

Please Note: For home loans and Investment Services, please call us at 800-533-6773.

Schedule an Appointment

Send a Message

General Questions

For general inquiries, send a message. Please do not include personal account information in your message.

Account Questions

For account-specific inquiries, log in to Web Branch to send a Secure Message.


Hours of operation: Monday - Friday 8 a.m. to 5:30 p.m. CT, Saturday 9:00 a.m. to 1:00 p.m.

Member Service

Local: 608-232-5000
Toll Free: 800-533-6773
TDD: 711
Fax: 608-236-2450

Account Verification - Internationally

Via Skype: 608-232-5000

Lost or Stolen Debit Card

Cancel in Web Branch or call us:
Local: 608-232-5000
Toll Free: 800-533-6773
After Hours: 800-957-4341

Visa Credit Card

24/7 Customer Service & Lost/Stolen Card:

Home Loan

For general inquires, M-F 8 a.m. to 5:30 p.m. CT
Local: 608-232-5000
Toll Free: 800-533-6773



General Mailing Address

UW Credit Union
PO Box 44963
Madison, WI 53744-4963

To pay your credit card bill, either log in to Web Branch or mail to the address above.


Registered, Certified, or Overnight Mailing Address

UW Credit Union
Attn: Department or Name
3500 University Ave
Madison, WI 53705

Location & Hours

Search our Branches & ATMs to view locations, hours and available services.

Madison Area
Milwaukee Area

Green Bay
La Crosse
Stevens Point

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