Contact  Us

We are here to help.

Search Help

Get immediate answers to commonly asked questions.


Q: What is UW Credit Union's routing number?
A: Our routing/transit number is: 275979076
More popular questions

Secure Message & Email

Secure Message

For account specific inquiries, log in to Web Branch to send a Secure Message.


For general inquiries, send a message.

Fraud Prevention

If you suspect fraud on your account, log in to Web Branch and verify contact information for the Visa Fraud Prevention Team.

Security & Privacy

If you suspect fraud, email phishing or abuse, contact our security team.


Hours of operation: Monday - Friday 8 a.m. to 5:30 p.m. CT, Saturday 9:00 a.m. to 1:00 p.m.

Customer Service

Local: 608.232.5000
Toll Free: 800.533.6773
TDD: 711
Fax: 608.236.2450

Account Verification - Internationally

Via Skype: 608.232.5000

Lost or Stolen ATM/Debit Card

Cancel in Web Branch or call us:
Local: 608.232.5000
Toll Free: 800.533.6773
After Hours: 800.957.4341

Visa Credit Card

24/7 Customer Service & Lost/Stolen Card:

Home Loan

For general inquires, M-F 8 a.m. to 5:30 p.m. CT
Local: 608.232.5000, ext. 2810
Toll Free: 800.533.6773, ext. 2810

Location & Hours

Search our Branches & ATMs to view locations, hours and available services.

Green Bay
La Crosse
Stevens Point

Search Branches & ATMs

General Mailing Address

UW Credit Union
PO Box 44963
Madison, WI 53744-4963

To pay your credit card bill, either login to Web Branch or mail to the address above.


Financial Counseling

If you’re concerned about making your consumer loan payments, or simply interested in how you can refinance existing loans to a lower rate, we can help. We offer members free, confidential counseling.