Contact Us
We are here to help.
Search Help
Get immediate answers to commonly asked questions.
Q: What is UW Credit Union's routing number?
A: Our routing/transit number is: 275979076.
Q: How Can I Pay My Loan Online?
A: Visit our Online Payment Center to learn how.
More popular questions
Secure Message & Email
Secure Message
For account specific inquiries, log in to Web Branch to send a Secure Message.
For general inquiries, send a message.
Fraud Prevention
If you suspect fraud on your account, log in to Web Branch and verify contact information for the Visa Fraud Prevention Team.
Security & Privacy
If you suspect fraud, email phishing or abuse, contact our security team.
Corporate Departments
Schedule an Appointment
Before you visit a branch, schedule an appointment online to ensure speedy service in a snap. Get help applying for a loan, opening a new account, arranging notary services and much more.
Please Note: Appointments for home loans and Investment Services will need to be made by phone. Learn more.
Be Prepared: review our helpful list of what to bring to your upcoming appointment.
Customer Service
Local: 608-232-5000
Toll Free: 800-533-6773
TDD: 711
Fax: 608-236-2450
Account Verification - Internationally
Via Skype: 608-232-5000
Lost or Stolen Debit Card
Cancel in Web Branch or call us:
Local: 608-232-5000
Toll Free: 800-533-6773
After Hours: 800-957-4341
Fax: 608-236-2450
Visa Credit Card
24/7 Customer Service & Lost/Stolen Card:
800-310-7080
Home Loan
For general inquires, M-F 8 a.m. to 5:30 p.m. CT
Local: 608-232-5000 ext. 2810
Toll Free: 800-533-6773, ext. 2810
Location & Hours
Search our Branches & ATMs to view locations, hours and available services.
Green Bay
La Crosse
Madison
Milwaukee
Oshkosh
Stevens Point
Whitewater
General Mailing Address
UW Credit Union
PO Box 44963
Madison, WI 53744-4963
To pay your credit card bill, either login to Web Branch or mail to the address above.
Registered, Certified, or Overnight Mailing Address
UW Credit Union
Attn: Department or Name
3500 University Ave
Madison, WI 53705
Financial Counseling
If you’re concerned about making your consumer loan payments, or simply interested in how you can refinance existing loans to a lower rate, we can help. We offer members free, confidential counseling.
