We are here to help.
Secure Message & Email
For account specific inquiries, log in to Web Branch to send a Secure Message.
For general inquiries, send a message.
If you suspect fraud on your account, log in to Web Branch and verify contact information for the Visa Fraud Prevention Team.
Security & Privacy
If you suspect fraud, email phishing or abuse, contact our security team.
Schedule an Appointment
Before you visit a branch, schedule an appointment online to ensure speedy service in a snap. Get help applying for a loan, opening a new account, arranging notary services and much more.
Please Note: Appointments for home loans and Investment Services will need to be made by phone. Learn more.
Be Prepared: review our helpful list of what to bring to your upcoming appointment.
Account Verification - Internationally
Via Skype: 608-232-5000
Lost or Stolen Debit Card
Visa Credit Card
24/7 Customer Service & Lost/Stolen Card:
Location & Hours
Search our Branches & ATMs to view locations, hours and available services.
General Mailing Address
UW Credit Union
PO Box 44963
Madison, WI 53744-4963
To pay your credit card bill, either login to Web Branch or mail to the address above.