Contact Us
Concerned about loan payments during COVID-19?
Request up to six months of no payments on loans and lines of credit in good standing. Submit a request
Search Help
Get immediate answers to commonly asked questions.
Q: What is UW Credit Union's routing number?
A: Our routing/transit number is: 275979076.
Q: How Can I Pay My Loan Online?
A: Visit our Online Payment Center to learn how.
More popular questions
Schedule an Appointment
Appointments are available in person or by phone.
Explore the list of available services to determine if visiting a drive up or scheduling an appointment is right for you.
Drive Up vs Appointment
Please Note: For home loans and Investment Services, please call us at 800-533-6773.
Send a Message
General Questions
For general inquiries, send a message. Please do not include personal account information in your message.
Account Questions
For account-specific inquiries, log in to Web Branch to send a Secure Message.
Corporate Departments
Member Service
Local: 608-232-5000
Toll Free: 800-533-6773
TDD: 711
Fax: 608-236-2450
Account Verification - Internationally
Via Skype: 608-232-5000
Lost or Stolen Debit Card
Cancel in Web Branch or call us:
Local: 608-232-5000
Toll Free: 800-533-6773
After Hours: 800-957-4341
Visa Credit Card
24/7 Customer Service & Lost/Stolen Card:
833-327-7372
Home Loan
For general inquires, M-F 8 a.m. to 5:30 p.m. CT
Local: 608-232-5000
Toll Free: 800-533-6773
General Mailing Address
UW Credit Union
PO Box 44963
Madison, WI 53744-4963
To pay your credit card bill, either log in to Web Branch or mail to the address above.
Registered, Certified, or Overnight Mailing Address
UW Credit Union
Attn: Department or Name
3500 University Ave
Madison, WI 53705
Location & Hours
Search our Branches & ATMs to view locations, hours and available services.