Contact Us


 

Concerned about loan payments?
We are here to help. If you are experiencing financial hardship, please call 800-533-6773, ext. 2828 to discuss your situation.

For questions or concerns about mortgage payments, please call 866-912-4871.

Search Help

Get immediate answers to commonly asked questions.

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Q: What is UW Credit Union's routing number?
A: Our routing/transit number is: 275979076.

Q: How Can I Pay My Loan Online?
A: Visit our Online Payment Center to learn how.

More popular questions

Schedule an Appointment

For fast and friendly service, make an appointment with a financial specialist. Appointments are available in person, by phone and by video

Not sure if an appointment is right for you? See our services guide for more banking options.

Schedule an Appointment

Please note: For home loans and Investment Services, please call us at 800-533-6773.

Send a Message

General Questions

For general inquiries, send a message. Please do not include personal account information in your message.

Account Questions

For account-specific inquiries, log in to Web Branch to send a Secure Message.

Phone

Hours of operation: Monday - Friday 8 a.m. to 5:30 p.m. CT, Saturday 9:00 a.m. to 1:00 p.m.

Member Service

Local: 608-232-5000
Toll Free: 800-533-6773
TDD: 711
Fax: 608-236-2450

Account Verification - Internationally

Via Skype: 608-232-5000

Lost or Stolen Debit Card

Cancel in Web Branch or call us:
Local: 608-232-5000
Toll Free: 800-533-6773
After Hours: 800-957-4341

Visa Credit Card

24/7 Customer Service & Lost/Stolen Card:
833-327-7372

Home Loan

Speak with a Mortgage Loan Officer
M-F 8 a.m. - 5:30 p.m. CT
Sat 9 a.m. - 1p.m. CT
Local: 608-232-5000
Toll Free: 800-533-6773

 

Mail

General Mailing Address

UW Credit Union
PO Box 44963
Madison, WI 53744-4963

To pay your credit card bill, either log in to Web Branch or mail to the address above.

 

Registered, Certified, or Overnight Mailing Address

UW Credit Union
Attn: Department or Name
3500 University Ave
Madison, WI 53705

Location & Hours

Search our Branches & ATMs to view locations, hours and available services.

Madison Area
Milwaukee Area

Green Bay
La Crosse
Oshkosh
Stevens Point
Whitewater

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